Why Does It Take Microsoft Over 6 Weeks To Send A Mailer For An XBOX?
Wednesday
Poor guy. A blogger calling himself Saruman has been waiting for Microsoft to ship him a box for his broken XBox for 6 weeks. Just the box. So he can mail it in for repair. 6 weeks. They still haven't mailed it. Did we mention its been 6 weeks?From his blog:
" ... another week goes by (4 weeks).
I call up on a Sunday and get someone that could actually speak and he told me that there is definitely a problem with this order and it is totally screwed up and all of the previous guys were lying just to hang up the phone with me (gee thanks earlier guys!). This guy was easily the most helpful and told me to call back tomorrow when the supervisors are in and they will be able to help me. I call up on Monday and the supervisor is not available but takes my information in order to call me back. ...
another week goes by (5 weeks)."
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Labels: industry news, Xbox 360
posted by Wasted Rage @ 2/28/2007 07:29:00 PM,
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Brock Raybon - Wasted Rage
Brock is a business owner by day and avid gamer and blogger by night. He writes about console and pc gaming, hdtv and technology news. Definitely a "CONSOLE FANBOY" born with a 2600 joystick in his hand.
Chris Lugo - Master Sinwave
Chris works in customer services by day and moonlights as a hardcore techie by night. He started gaming as a young lad with his trusty Atari and now plays it all from console to hardcore pc games. HE GIVES CONSOLE AND PC GAMES A FAIR SHAKE.
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